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FAQ
Weather Guarantee - Frequently Asked Questions
What is a weather guarantee?
How does the weather guarantee work?
What counts as a bad weather day?
Why exactly these threshold values (2mm precipitation | 39 km/h average wind speed)?
Where is the weather measured?
Do I have to stay home or cancel to receive the money?
How do I report damage?
What if I disagree with the result?
How does the guarantee apply to multi-day tickets?
What if the train doesn't run?
Where can I buy ski tickets?
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